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Cash Information Manager

Nederlandse Rode Kruis


We help to strengthen resilience of vulnerable people exposed to hazards and crisis situations and we respond to disasters and conflicts to save lives and alleviate suffering. In the Netherlands with more than thirty thousand volunteers and internationally through technical assistance, supplies and money. Together we act before, during and after disasters to meet the needs and improve the lives of vulnerable people.

We do this without regards to nationality, race, religious beliefs, class or political opinion. Our seven principles guide our humanitarian work: humanity, impartiality, neutrality, independence, voluntary service, unity and universality.

510 is the data initiative of the Netherlands Red Cross. Our vision is that smart use of data will help towards faster, higher quality and more (cost) effective humanitarian aid at a global level. The 510 initiative was established early 2016 and has grown since into a team of core and project staff, students and volunteer data experts with diverse backgrounds. The team is developing data and digital solutions for humanitarian aid. Our main results are published on

510 has opened a vacancy for a:

Cash Information Manager

(The Hague, 32 hours p/w)

Purpose of the position

The purpose of the position is to provide direct technical cash IM support to National Societies. This position reports technically to the Cash IM coordinator in 510, and in line management to the Strategic Lead in 510.


Within the IFRC Network more cash programs are planned and conducted than ever before. Under the current IFRC COVID appeal several national societies in the Africa region are implementing cash programs for livelihoods. This position is created to give technical support to national societies to advise and implement cash information management in cash and voucher assistance programs. Through this position we contribute to co-creating with the IFRC Network training materials and standard toolkits for national societies to implement cash information management.

This position will work with from within 510, the data team of the Netherlands Red Cross in collaboration with IFRC Cash IM team and the Cash Hub, hosted by the British Red Cross.


  • Provide direct technical support and advice to national societies
  • Develop Cash IM Tools
  • Develop Cash IM training materials and provide training

Core activities

Provide direct technical support and advice to national societies, among others:

  • Support and advice on setting up, continuing and further improving the chosen set-up of the data processes related to Cash and Voucher Assistance (CVA). Including beneficiary registration, beneficiary selection, beneficiary management system and cash transfers.
  • Support on Community Engagement and Accountability (bulk message sending)
  • Support CVA assessments (market, response options, needs)
  • Support on design and development of data collection forms (e.g. beneficiary registration, PDM, exit -survey)
  • Support analysis of data such as priority needs, beneficiary targeting, response analysis, transfer value calculation, decision making matrix, market & price monitoring, PDM analysis, complaints & feedback data analysis
  • Assist in preparing or generating reports and dashboards
  • Aggregating and visualizing planning, distribution, and monitoring data
  • Support reconciliation of CVA data

Develop Cash IM Tools

  • Work with national societies to identify challenges that can be improved using data and digital and translate these into requirements for the 510 development team
  • Collaborate with the Product Designer in 510 to do design sprints for new Cash IM tools
  • Write technical documentation of how to use Cash IM Tools
  • Translating and implementing components of the 121 platform created by 510 into humanitarian cash programs

Develop Cash IM training materials and provide training

  • Develop Cash IM training materials (e.g. on mobile data collection, deduplication, etc.) that have a pragmatic and user-centered learning approach and which will be made available to any National Society through the Cash Hub. Though quite some training materials exist, none of these are specifically developed for a CVA setting and user types as in the context of National Societies.
  • Train national societies on specific Cash IM components;
  • Support IFRC in the organization of a (series of) webinar(s) by providing the technical inputs for the cash IM part of it. These regional webinars aim to enhance National Societies’ confidence of CVA, which is expected to contribute to an increase of use of the Cash Hub.
  • Ensure adoption by – and handover to – National Societies of Cash IM products using webinars, instruction manuals and direct support.

Cash IM Services & Program development

  • Support with setting up a Cash IM service by 510 for the IFRC Network
  • Contribute to developing proposals with national societies to embed these services in humanitarian programs
  • Contribute to developing innovation funding proposals
  • Irregular deployment in Surge missions as Cash IM for bigger emergencies.

Profile candidate/Qualifications

  • Has a university degree

Skills and experience

  • Proven work experience in humanitarian organizations, preferably the Red Cross
  • Proven experience in understanding end-user needs and translate these into tasks
  • Proven experience with advising national societies on cash information management
  • Proven experience with data analysis
  • Field experience in setting up Cash IM systems for a cash program
  • Experienced with working in a (remote) team, including volunteers
  • Excellent command of English (written and verbally), Dutch and French preferred
  • Proven experience with very clear written and spoken communication
  • Is available for cash IM deployments (short missions)


  • Decisiveness
  • Helicopter view
  • Client focussed
  • Plan
  • Result oriented
  • Listening skills
  • To perform under pressure
  • Motivate
  • Organizational sensitivity
  • Collaborate

We offer

  • A part-time appointment (based on 40-hour work week) for 1year, with the possibility of extension depending on project portfolio
  • A flexible and human centred working environment in an international environment with a variety of international organizations.
  • Well balanced employment conditions with space for initiative and development.

Remuneration: the salary scale level is set at 10 as mentioned in the CAO, depending on education level and experience. (min. € 3.028,40 until max. € 3.849,48 gross per month on the basis of full time employment).


Please send your resume in English and letter of motivation with reference to Maarten van der Veen before January 11th 2021 using our online application tool via the ‘Solliciteren’ button on this page.

For more information about the position, you can contact

An assessment can be part of the selection procedure.

For more information of the work of the Netherlands Red Cross please go to

NLRC on Facebook: and Twitter:

Acquisition for his vacancy will not be appreciated

Nederlandse Rode Kruis

Mensen in nood

Anna van Saksenlaan 50, Den Haag, Nederland

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Verenigingskantoor Nederlandse Rode Kruis, Anna van Saksenlaan, Den Haag, Nederland
Cash Information Manager
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